{"id":9343,"date":"2020-12-08T14:37:21","date_gmt":"2020-12-08T20:37:21","guid":{"rendered":"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/blog\/2020\/12\/08\/how-to-virtually-visit-with-a-senior\/"},"modified":"2026-03-18T09:25:10","modified_gmt":"2026-03-18T14:25:10","slug":"how-to-virtually-visit-with-a-senior","status":"publish","type":"post","link":"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/blog\/2020\/12\/08\/how-to-virtually-visit-with-a-senior\/","title":{"rendered":"How to Virtually Visit with a Senior"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9343\" class=\"elementor elementor-9343\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca89cb2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca89cb2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bbf9e9\" data-id=\"6bbf9e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00748f4 elementor-widget elementor-widget-text-editor\" data-id=\"00748f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Our Guide to Using FaceTime and Zoom for Seniors and Families<\/b><\/h2><p><span style=\"font-weight: 400;\">We would like to help you use video calling software to connect with your family members and friends while in-person visits are restricted during\u00a0 the COVID-19 pandemic.<\/span><\/p><h3><b>Why should I hold virtual video calls with my family members or friends?<\/b><\/h3><p><span style=\"font-weight: 400;\">Repeated lockdowns and extensive safety precautions have limited seniors\u2019 face-to-face interactions with their loved ones. In order to <\/span><b>brighten your favorite person\u2019s day<\/b><span style=\"font-weight: 400;\"> and <\/span><b>reduce loneliness<\/b><span style=\"font-weight: 400;\">, you will need to stay up-to-date on the latest technologies.<\/span><\/p><h3><b>What are the most popular platforms for video calls?<\/b><\/h3><p><span style=\"font-weight: 400;\">Although there are countless technologies that enable people from around the world to see and speak with one another on nearly any device with an internet connection, two of them stand out: <\/span><b>FaceTime<\/b><span style=\"font-weight: 400;\"> and <\/span><b>Zoom<\/b><span style=\"font-weight: 400;\">. FaceTime is usually pre-installed on Apple products, while Zoom most often needs to be installed by users; it can also be used on the web. If any Pegasus resident in <\/span><a href=\"https:\/\/www.pegasusseniorliving.com\/services\/independent-living\/\"><span style=\"font-weight: 400;\">independent living<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.pegasusseniorliving.com\/services\/assisted-living\/\"><span style=\"font-weight: 400;\">assisted living<\/span><\/a><span style=\"font-weight: 400;\">, or <\/span><a href=\"https:\/\/www.pegasusseniorliving.com\/services\/memory-care\/\"><span style=\"font-weight: 400;\">memory care<\/span><\/a><span style=\"font-weight: 400;\"> does not have a device to use, Pegasus associates can provide him or her with a tablet or phone that has both programs pre-installed.<\/span><\/p><figure id=\"attachment_2889\" aria-describedby=\"caption-attachment-2889\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\"blog-80 wp-image-2889 size-full\" src=\"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/17\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/61\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg.jpg 1200w, https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/61\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg-300x200.jpg 300w, https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/61\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg-1024x683.jpg 1024w, https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/61\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-2889\" class=\"wp-caption-text\"><em>We know you will enjoy the many features available in a variety of programs on a device of your choice.<\/em><\/figcaption><\/figure><h3><b>How can I use FaceTime?<\/b><\/h3><p><img decoding=\"async\" class=\"aligncenter wp-image-5700 size-thumbnail\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/facetime-icon-01-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p><h4><b>Launch<\/b><\/h4><p><a href=\"https:\/\/support.apple.com\/en-us\/HT204380\"><span style=\"font-weight: 400;\">You can use FaceTime<\/span><\/a><span style=\"font-weight: 400;\"> on certain iPhones, iPads, and Macs with recent versions of iOS, Apple\u2019s operating system.<\/span><\/p><ol><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you are sure that your iPhone or iPad supports FaceTime, either open the FaceTime app\u2014a small green square with a white video camera icon\u2014before using your email address and password to sign in once with your Apple ID <\/span><b>or<\/b><span style=\"font-weight: 400;\"> open Apple\u2019s settings. When you are on the Settings page, find the section called FaceTime. Click the white circle within an oval-shaped tab so that its background color turns from white to green.<\/span><\/li><\/ol><p><img decoding=\"async\" class=\"wp-image-5702 aligncenter\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/iPhone-FaceTime-Settings-300x288.png\" alt=\"\" width=\"500\" height=\"481\" \/><\/p><ul><li style=\"list-style-type: none;\">If you have a Mac, click the FaceTime icon to open and enable the program; sign in once if your Apple ID isn\u2019t registered.<\/li><\/ul><ol><li value=\"2\"><span style=\"font-weight: 400;\">An iPhone will automatically register your phone number with FaceTime. This means that if someone calls your iPhone through FaceTime, it will appear as if you are receiving any other call.<\/span><\/li><\/ol><ul><li style=\"list-style-type: none;\">You may not have a phone number associated with your address and want to use an email address instead. In this case, register it by opening Apple\u2019s Settings and selecting FaceTime, then Use Your Apple ID for FaceTime.<\/li><\/ul><p><b>Call<\/b><\/p><ol><li style=\"font-weight: 400;\" value=\"3\"><span style=\"font-weight: 400;\">You will need your recipient\u2019s phone number or email address to make a call, which you can start in <\/span><a href=\"https:\/\/support.apple.com\/en-us\/HT204380\"><span style=\"font-weight: 400;\">several ways<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/li><\/ol><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the FaceTime app, tap the plus button if needed and type in type in your recipient\u2019s phone number or email address. Then tap the number or address before selecting either the Audio or Video icon.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you already have your loved one\u2019s number or email address in your Contacts, start typing that person\u2019s name and his or her name will automatically appear. Click that name and select Audio or Video.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The iPhone allows you to use FaceTime directly from your phone calling app. To do this, choose the other app\u2019s FaceTime icon.<\/span><\/li><\/ul><h3><b>How can I use Zoom?<\/b><\/h3><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5699 size-thumbnail\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/zoom-icon-01-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p><h4><b>Install<\/b><\/h4><ol><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Zoom app can be downloaded from the Google Play Store on Android phones or tablets or the App Store on Apple products. Users of desktop computers or laptops can download Zoom from the company\u2019s <\/span><a href=\"https:\/\/zoom.us\/download\"><span style=\"font-weight: 400;\">website<\/span><\/a><span style=\"font-weight: 400;\">. There is a completely online version as well, but it cannot accomplish as much as the app.<\/span><\/li><\/ol><h4><b>Launch<\/b><\/h4><ol><li value=\"2\"><span style=\"font-weight: 400;\">You may want to create an account through <\/span><a href=\"https:\/\/zoom.us\/signup\/\"><span style=\"font-weight: 400;\">zoom.us\/signup<\/span><\/a><span style=\"font-weight: 400;\">. Users need an account to host a video call, not to join one.<\/span><\/li><\/ol><h4><b>Schedule or Call<\/b><\/h4><ol><li style=\"font-weight: 400;\" value=\"3\"><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360021087192-Making-and-receiving-calls\"><span style=\"font-weight: 400;\">To host a Zoom meeting<\/span><\/a><span style=\"font-weight: 400;\">, enter your credentials to sign in. Use the Schedule feature if your meeting will occur at a later date and time and optionally set a password.<\/span><\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" class=\"blog-80 aligncenter wp-image-5693 size-large\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/zoom_homescreen-1024x729.png\" alt=\"\" width=\"1024\" height=\"729\" \/><\/p><ol><li style=\"font-weight: 400;\" value=\"4\">Click New Meeting to start a session that will begin immediately; be sure that Video On is checked, and select Participants to invite people you know.<\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you have scheduled a Zoom meeting and want to join, click Join on your Home page. If you are invited, either do the same or click the link that is shared with you and use the invite\u2019s login credentials if needed.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">The following are <\/span><b>optional<\/b><span style=\"font-weight: 400;\"> but useful and interesting features of Zoom:<\/span><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Zoom enables you to speak with your participants through a Chat icon as well, which expands into a small box for reading and typing. You can either talk one-on-one to a specific person or chat with an entire group. This chat can be downloaded by the host once the meeting is over.<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"blog-80 aligncenter wp-image-5695 size-large\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/zoom_chat-1024x775.png\" alt=\"\" width=\"1024\" height=\"775\" \/><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Another helpful feature is the Screen Share tool, a green icon with an upward-pointing arrow toward the bottom-center of each meeting that helps you share the contents of either your device\u2019s entire screen or a specific window.<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"blog-80 aligncenter wp-image-5696 size-large\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/zoom_screenshare-1024x775.png\" alt=\"\" width=\"1024\" height=\"775\" \/><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Want to <\/span><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/210707503-Virtual-Background\"><span style=\"font-weight: 400;\">change your Zoom background<\/span><\/a><span style=\"font-weight: 400;\"> to an interesting image or video? First, make sure your device meets the app\u2019s <\/span><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360043484511\"><span style=\"font-weight: 400;\">system requirements<\/span><\/a><span style=\"font-weight: 400;\">. Access your settings afterward, either through the web portal or by clicking the gear icon in the top right corner of your initial screen after login.\u00a0<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"blog-80 aligncenter wp-image-5694 size-large\" src=\"https:\/\/www.pegasusseniorliving.com\/wp-content\/uploads\/2020\/12\/zoom_backgrounds-1024x665.png\" alt=\"\" width=\"1024\" height=\"665\" \/><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You will then see a tab called Virtual Background. There are pre-set options for scenic backgrounds, but you can also click the button containing a plus sign to upload your favorite media.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Regardless of which platform you use, we hope you will enjoy any virtual conversations you have with your family and friends this holiday season! Hopefully, the sights of their warm smiles and sounds of their familiar voices can help you feel supported as you continue to face many challenges.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><center><i><span style=\"font-weight: 400;\">For more information about how to use <\/span><\/i><a href=\"https:\/\/support.apple.com\/en-us\/HT204380\"><i><span style=\"font-weight: 400;\">FaceTime<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> or <\/span><\/i><a href=\"https:\/\/zoom.us\/\"><i><span style=\"font-weight: 400;\">Zoom<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">, please visit the website of each company or <\/span><\/i><a href=\"https:\/\/www.pegasusseniorliving.com\/contact\/\"><i><span style=\"font-weight: 400;\">contact a member of the Pegasus Senior Living team<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">. We still offer hands-on help to any resident who needs extra assistance with video calls!<\/span><\/i><\/center>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Guide to Using FaceTime and Zoom for Seniors and Families We would like to help you use video calling software to connect with your family members and friends while in-person visits are restricted during\u00a0 the COVID-19 pandemic. Why should I hold virtual video calls with my family members or friends? Repeated lockdowns and extensive [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":2889,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[76,143],"tags":[],"class_list":["post-9343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-senior-living","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Virtually Visit with a Senior | Pegasus Senior Living<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/blog\/2020\/12\/08\/how-to-virtually-visit-with-a-senior\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lubbock, TX Assisted Living, Memory Care | The Legacy at South Plains\" \/>\n<meta property=\"og:description\" content=\"Our Guide to Using FaceTime and Zoom for Seniors and Families We would like to help you use video calling software to connect with your family members and friends while in-person visits are restricted during\u00a0 the COVID-19 pandemic. Why should I hold virtual video calls with my family members or friends? Repeated lockdowns and extensive [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/blog\/2020\/12\/08\/how-to-virtually-visit-with-a-senior\/\" \/>\n<meta property=\"og:site_name\" content=\"The Legacy at South Plains\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-08T20:37:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T14:25:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pegasusseniorliving.com\/the-legacy-at-south-plains-in-lubbock\/wp-content\/uploads\/sites\/61\/2020\/12\/zoom-hero-idea-AdobeStock_345302886.jpeg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Pegasus Senior\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta 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